- Sprinklr (NYSE: CXM) exceeded analyst expectations for earnings per share in Q2 2027, demonstrating consistent profitability.
- Despite a slight revenue miss, the customer experience software provider achieved year-over-year revenue growth, driven by strong subscription revenue performance.
- The company maintains robust financial health, characterized by low leverage and strong liquidity, as indicated by its Debt-to-Equity ratio and Current Ratio.
Sprinklr (NYSE: CXM) is a customer experience software developer. The company operates within the technology services industry, providing a platform for businesses to manage customer interactions. On September 2nd, 2026, Sprinklr reported its quarterly earnings for the second quarter of its fiscal year 2027, as highlighted by Business Wire.
Sprinklr announced an earnings per share of $0.11, which is higher than the analyst consensus estimate of $0.10. This represents a 10% earnings surprise. Sprinklr has now surpassed consensus earnings per share estimates in each of the last four quarters, showing a consistent trend of outperformance in profitability.
However, Sprinklr’s total revenue for the quarter was $213.74 million, which was slightly below the estimated $214.45 million. According to Zacks Investment Research, this represents a miss of 0.36%. Despite the miss, total revenue still grew 1% compared to the same period last year, reaching $213.70 million.
The revenue growth was driven by a 3% increase in subscription revenue, which totaled $194.80 million. This strength was offset by weaker performance in professional services, which generated $18.90 million. The company notes this was due to softness in managed services and some execution challenges in a specific region.
From a financial health perspective, Sprinklr shows low leverage with a Debt-to-Equity ratio of 0.08. A low ratio like this indicates the company relies more on equity than debt to finance its assets. Its current ratio of 1.56 also suggests a strong ability to meet its short-term financial obligations.
